Privacy Policy
Last updated September 2026
North Yard collects a small amount of personal information so we can tell you when home services open in your neighbourhood. This page explains exactly what we collect, why, and what we do with it. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Who we are
North Yard is a home services business operating in Barrie, Springwater and the surrounding area in Ontario, Canada. You can reach us any time at hello@northyard.ca.
What we collect
If you are a homeowner joining the waitlist, we collect your email address, your street name, your postal code, and which service you said you would use first.
If you are a contractor, we collect your business name, email address, phone number, the services you provide, the areas you cover, and your confirmation that you carry liability insurance.
We do not ask for your house number, your full address, your date of birth, or any payment information. We do not collect any of it on this website.
Why we collect it
- To understand how much demand for a service exists on a given street or in a given neighbourhood.
- To email you when a contractor opens a service in your area, or when we have news about the launch.
- To contact contractors about neighbourhoods where demand is building.
We will not use your information for anything else without asking you first.
What we share with contractors
This is the part most people want to know about, so we will be direct.
Contractors see how many homes on a street or in a neighbourhood are interested in a service. They do not see your email address, your name, or which specific house is yours. Your individual details are only shared with a contractor if you choose to book a service from them.
Who else handles your information
Our website is hosted by Netlify and form submissions are stored in Netlify's system, which means your information is processed and stored on servers in the United States. While it is there, it may be accessible to United States authorities under the laws of that country. We use no other analytics or advertising services on this site.
This website loads fonts from Google Fonts, which means Google receives a request from your browser when the page loads. We do not use cookies to track you, and we do not sell your information to anyone, ever.
How long we keep it
We keep waitlist information until you ask us to remove it, or until we have been inactive in your area for two years, whichever comes first. If you unsubscribe or ask to be deleted, we remove your record and keep only what we are required to keep by law.
Your choices
- You can ask us what information we hold about you.
- You can ask us to correct anything that is wrong.
- You can ask us to delete your information entirely.
- You can withdraw your consent at any time, and every email we send includes a way to unsubscribe.
Email hello@northyard.ca and we will handle it within 30 days.
Security
We use reasonable safeguards to protect your information, including encrypted connections and access limited to the people who need it. No system is perfectly secure, so we collect as little as we can in the first place.
Children
This site is intended for adults. We do not knowingly collect information from anyone under 18.
Changes
If we change this policy we will update the date at the top of this page. If the change is significant and we have your email address, we will tell you directly.
Complaints
If you are not satisfied with how we have handled your information, contact us first at hello@northyard.ca. You also have the right to complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca.